Non-Discrimination Notice

Extended MLTC complies with Federal civil rights laws. Extended MLTC does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.

Extended MLTC provides the following:

• Free aids and services to people with disabilities to help you communicate with us, such as:
  • Qualified sign language interpreters
  • Written information in other formats (large print, audio, accessible electronic formats, other formats)
• Free language services to people whose primary language is not English, such as:
  • Qualified sign language interpreters
  • Written information in other languages

If you need these services, call Extended MLTC at 1-855-299-6492. For TTY/TDD services, call 711.

If you believe that Extended MLTC has not given you these services or treated you differently because of race, color, national origin, age, disability, or sex, you can file a grievance with Extended MLTC by:

• Mail: Attn: Extended MLTC Compliance Officer
    21 Penn Plaza, Suite 304
    New York, NY 10001-2851
• Phone: 1-855-299-6492 (for TTY/TDD services, call 711)
• Fax: 1-212-563-9124
• In person: 21 Penn Plaza, Suite 304, New York, NY 10001
• Email: extendedmltccompliance@extendedhc.net

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights by:

• Web: Office for Civil Rights Complaint Portal at
  https://ocrportal.hhs.gov/ocr/portal/lobby.jsf.
• Mail: U.S. Department of Health and Human Services
    200 Independence Avenue SW.,
    Room 509F, HHH Building,
    Washington, DC 20201
  Complaint forms are available at:
  http://www.hhs.gov/ocr/office/file/index.html.
• Phone: 1-800-868-1019 (TTY/TDD 800-537-7697